CHI AN MOR AND CHI AN TRETH
I was introduced to James by the Chairman of our management company. He recommended I speak to him about taking on our two houses for holiday rentals as we had been struggling with our house letting agent.
Thank goodness, for James has proved invaluable as we transition from one agent to his, not least of all listening to our needs, arranging marketing, making contact with local businesses, cleaners and maintenance contractors. He has resolved guest queries with empathy and diplomacy.
All this during the unprecedented difficulties posed by a pandemic. Constantly available by phone or text he respects his clients whilst also remembering small details and adding a sense of humour. Goodness knows we all need that.
Everything I have needed to be done has been done. PAT tests, fire checks, risk assessments, lock changes and repairs. Such a relief after our previous agency let us down on so many occasions. I look forward to working with him in the years to come.
We have been very impressed by James over the past year. He has developed Elite West Holidays with great enthusiasm, passion and professionalism. As house owners we have found him very approachable and an excellent communicator with everyone's interest at heart. Our much loved holiday home is safe in his hands.
James has significantly improved the holiday home experience for both property owners and holidaymakers. As owners, we know that he cares about our house as much as we do and this really helps to minimise the stress of renting out our property. We are confident that our house, and EWH, is in very good hands.